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Shipping & Returns

Shipping Policy

Free U.S. shipping over $25+

Standard Shipping: $4

All orders will be shipped within 1-3 business days of placing the order. Once order has been placed, the customer will receive tracking information.

Return & Exchange Policy

NOTE: Earrings cannot be exchanged or refunded due to hygiene regulations so please choose carefully.

Return or Exchange Faulty Goods:

If your goods arrive faulty or damaged, we are more than happy to offer a full refund or exchange on unworn and faulty items. You MUST let us know within 3 days from receiving the package. Email us at: support@zivaus.com

We are NOT responsible for lost packages and recommend you track your package.

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