NOTE: Earrings cannot be exchanged or refunded due to hygiene regulations so please choose carefully.
Return or Exchange Faulty Goods:
If your goods arrive faulty or damaged, we are more than happy to offer a full refund or exchange on unworn and faulty items. You MUST let us know within 3 days from receiving the package. Email us at: support@zivaus.com
We are NOT responsible for lost packages and recommend you track your package.